Repair Program Engineer
Hely: Debrecen
Cég: NI Hungary Kft.
Kategória: Gyártás, Termelés
Partner with Global Services, Sales, Marketing, and operational leaders to develop and implement strategies that support the long-term Hardware Services roadmap, focusing on customer uptime, service coverage, lifecycle revenue growth, and customer confidence.Collaborate with service center leadership to identify and implement effective repair, upgrade, and replacement solutions and processes.Evaluate opportunities to expand global repair capabilities within existing service centers and recommend deployment strategies, operational investments, inventory requirements, and alternative service models.Lead or contribute to projects supporting geographic repair capability expansion and service network optimization initiatives.Support evaluation and implementation activities for new Test & Measurement service center locations when applicable.Contribute to acquisition integration efforts and ongoing support activities related to repair service operations.Collaborate with Services Engineering, Manufacturing Test Engineering, and Hardware Services teams to define service requirements, repair solutions, deployment locations, and capacity plans for new product and system introductions.Support and maintain relationships with global Forward Stocking Location partners to ensure business continuity and service excellence.Assess opportunities for Forward Stocking Location expansion and recommend partner selection, capability deployment, and operational investment strategies.Manage projects related to implementation, transition, or closure of Forward Stocking Locations.Partner with Corporate Quality and Service Center teams to support customer recovery strategies and customer notification activities.Support financial planning, budget management, and appropriation requests related to repair operations, service infrastructure, and capital investments.Analyze business, operational, and service performance data to identify opportunities for continuous improvement and enhanced customer outcomes. Who You Are: You build strong partnerships and work collaboratively across organizational boundaries to achieve shared objectives. You effectively balance strategic priorities with operational execution, using data and sound judgment to solve complex challenges and identify practical solutions. You communicate clearly and confidently with a wide range of stakeholders, fostering alignment and trust while navigating change and driving results. You are resourceful, adaptable, and focused on delivering outcomes that create value for customers, colleagues, and the business. Bachelor's degree in Engineering, Science, Technology, Mathematics, or a related technical field, or equivalent combination of education and relevant experience.Experience in manufacturing, engineering, service operations, technical support, or a related function.Experience leading or contributing to cross-functional projects and initiatives.Ability to analyze complex issues, evaluate data, and develop effective recommendations and solutions.Strong communication and collaboration skills with the ability to work effectively across global teams.Professional proficiency in English.Experience partnering with stakeholders across multiple functions, regions, or business units.Ability to manage multiple priorities while maintaining attention to detail and a focus on customer outcomes.Experience working across organizational boundaries. Experience working within a multinational organization in the test and measurement, electronics, manufacturing technology, industrial automation, or related industries.Experience supporting global service delivery organizations and distributed service networks.Knowledge of repair operations, service lifecycle management, and customer support strategies.Strong commercial awareness with experience supporting service growth, portfolio development, or operational expansion initiatives.Familiarity with electronic functional verification testing architectures and related technologies.Experience supporting global operational improvement, service transformation, or capability deployment programs.Project management certification or formal project management training.Experience working with financial planning, business case development, and capital investment processes.
Címkék: Employee status, College
profession.hu - kb. 19 órája
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