Cross-border customer service representative

Hely: Budapest
Cég: FÜRGEFUTÁR.HU Kft
Kategória: Ügyfélszolgálat, Vevőszolgálat

ensuring a seamless customer experience tailored to customers' specific needsproviding exceptional customer support to clients across different countriesensuring customer satisfaction and resolving inquiries related to cross-border logistics servicesassisting clients with shipping and delivery queriessupporting cash-on-delivery processesaddressing return and reship requests Strong skills in Customer Service, Customer Support, and fostering Customer SatisfactionExpertise in enhancing the Customer Experience and maintaining high-quality service standardsExcellent communication and interpersonal skills to handle diverse client inquiriesProblem-solving abilities and attention to detail to ensure the resolution of customer concernsProficiency in working in hybrid environments and managing tasks independently3 years of experience in a similar roleAt least secondary education or vocational training in logistics/business administrationAnalytical mindset and attention to detailAt least intermediate level English communication skills, both written and spokenActive Microsoft Office usage with excellent Excel skills Experience in e-commerce and the B2C industryExperience working at a logistics company Competitive salaryOpportunity for professional growth as part of a young, results-oriented teamHybrid workPermanent employment contract and long-term career opportunityWell-equipped, inspiring workplace and team-building events in an international environment

Címkék: Employee status, College

profession.hu - 7 napja

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