IT Application Operations Team Leader (Circular economy)

Hely: Budapest
Cég: MOL IT & Digital GBS Kft.
Kategória: IT üzemeltetés, Telekom

Team leadership and managementCoordinate Ops team members, assign and prioritize tasks, and regularly evaluate performance.Support team members' professional development and foster a collaborative, high-performing work environment.Resolve conflicts, maintain team motivation, and promote a positive, customer-focused culture.Technical supportEnsure the stable and efficient daily operation of business applications.Lead the resolution of issues escalated to the team and coordinate closely with development teams to address application defects and recurring problems.Project delivery supportRepresent Ops in project initiatives by providing operational expertise, resource planning, risk input, and deployment support.Collaborate closely with project managers to ensure a smooth transition of new solutions and changes into operations.Quality assurance and performance optimizationProactively contribute to the development and continuous improvement of operational processes and procedures.Monitor service performance, identify improvement opportunities, and oversee incident, problem, and change management activities.Documentation and reportingMaintain accurate operational documentation and knowledge bases.Prepare regular operational reports and ensure compliance with security, regulatory, and internal governance requirements.Communication and coordinationCollaborate closely with business stakeholders, IT teams, and other relevant departments. Manage customer feedback, ensure effective stakeholder communication, and coordinate with external partners and vendors.Management of operational tools and systemsMaintain and optimize operational tools and monitoring solutions.Support the introduction, adoption, and integration of new technologies that improve operational efficiency and service quality.Budget and resource managementSupport the planning and optimization of operational costs, resource allocation, and procurement activities to ensure effective service delivery and sustainable operations. University or College degreeMinimal of 5 years relevant experience in IT operations or production support, 3+ years of team leadership or people management experienceExperience operating business-critical enterprise applicationsStrong incident, problem, and change management experienceStrong stakeholder management and communication skillsAnalytical mindset with excellent problem-solving abilitiesCustomer-focused, proactive, and continuous improvement mindset A working location in 11th districtFlexi time, home office possibilities, 2 HO per weekWork together and learn from experienced team Project related travelling possibilities in the regionCareer opportunities within MOL GroupAnnual bonusMaximalized - Gross 800.000 HUF - annual fringe benefits (with elements of SZÉP card, All you can move card, culture and sport event, health and pension insurance allowance, etc)Loyalty bonus (after 3 years of employment)Support at all stages of family life – baby born allowance, extra paid paternity leave, paid leave for single parents, MOL Égigerő kindergarten support and MOL Campus Égigerő daycare, school start support, student loan support)Support in difficult situations (health insurance support for employees with diability, advance salary payment, etc.)Preparation for retirement (pre-retirement support, pensioner benefits, company loyalty program)Awards and recognitions (extra leave days, project reward, leadership reward, etc.)Support for physical and mental well-being (fitness center, health programs and company help line)Other company benefits (MOL partner benefits, discounted fueling)Community building (MOL open day, family days, cooking days, Christmas concert)Discounted phone fleet package for family membersDiscounted MediCare health insurance for family membersLife and accident insuranceTravel allowance - 40 HUF/km

Címkék: Employee status, College

profession.hu - kb. 17 órája

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