Csaláskezelési ügyfélszolgálati szakértő

Hely: Budapest
Cég: OTP Bank Nyrt.
Kategória: Bank, Biztosítás, Bróker

Handling incoming client calls regarding scam-type incidents Taking immediate measures and actions to prevent further client claims. Maintaining Contact with Partner Units Assistance in handling inquiries from regulatory and supervisory authorities You’re ambitious and looking for a place where you can gain real, applicable professional knowledge You are flexible enough to work 24/7 schedule and are willing to take on challenges You are open to cooperation and enjoy working in a team You have strong problem-solving skills and not only identify issues but also actively work to resolve them You have excellent, empathy-based communication skills, both verbal and written If you can work individually, but know when to ask for help If you are confident in using IT-based systems Experience in customer service, whether over the phone or in person Work experience in a banking or financial institution Excellent questioning skills that help you identify your clients' actual needs Confident English language skills, both spoken and written Hungary’s largest financial institution offers you security, stability, and opportunities for professional development As an innovative employer, we offer a comprehensive training program and career opportunities, and we support your career progress. We’re an open, friendly team where we work together every day to meet our clients’ needs while looking out for one another We offer a competitive benefits and Cafeteria package We offer a private health insurance package and also support your healthcare fund and voluntary retirement savings We offer you a wide range of employee benefits (e.g., discounts on cell phones, housing loans, bank accounts, and vacations) WE'RE LOCATED HERE 1131 Budapest Babér u. 7.

Címkék: Középiskola

profession.hu - kb. 17 órája

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