Customer Service Coordinator

Hely: Budapest
Cég: Lixil- Kornferry
Kategória: Ügyfélszolgálat, Vevőszolgálat

Oversee and operate the full GROHE warranty system, securing fast andaccurate claim handling.Ensure service provider coverage and maintain high service quality standards.Improve customer satisfaction through process optimization and KPI monitoring.Manage and support local product certification processes with HQ.Ensure availability and distribution of GROHE spare parts (within and outsidewarranty)Operate and improve internal service systems, support colleagues and servicepartners Bachelor's Degree From 1-3 Years of ExperienceTechnical affinity or service-related experience (plumbing, installation, mechanical/electrical knowledge is a plus).Native Hungarian speaker with proficient English skills (both written and spoken)Confident use of MS Office or Google WorkspaceCustomer focused mindset with strong communication skillsAnalytical thinking and structured working styleAbility to learn technical topics quicklyTeam player with strong problem-solving capabilities  We offer a competitive compensation packageStable international brand and longterm career perspectiveSupportive team environment with strong cooperation across Eastern EuropeYour work has a direct impact on customer satisfaction and product experience in the market.

Címkék: Employee status, College

profession.hu - 9 napja

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