Strategic Partner Performance & Governance Specialist

Hely: Budapest
Cég: VOIS
Kategória: Üzleti támogató központok

Assure partner performance against contractual SLAs and agreed service levels, leading corrective actions where underperformance is identified. Own and contribute to governance forums, service reviews, and performance discussions with strategic partners and internal stakeholders. Drive data-led assurance through dashboards, performance analytics, and structured reporting, ensuring accuracy and transparency. Support continuous improvement by standardising assurance processes and championing automation and digital solutions.Collaborate across Product, Technology, Operations, and Commercial teams to align partner performance with strategic and customer outcomes.Champion automation (including appropriate use of AI agents) to streamline assurance activities Experienced in partner, supplier, or relationship performance management within a complex organisation. Confident working with contracts, SLAs, and governance frameworks, with a strong attention to detail.Comfortable using data, dashboards, and performance insights to inform decisions and influence stakeholders. A collaborative communicator who can engage partners and senior stakeholders without direct authority. Curious, improvement-focused, and motivated to enhance customer and partner outcomes through structured assurance.Experience using AI agents and automation Advanced partner assurance and governance practices. Data-driven performance management and commercial insight development. Influencing and stakeholder engagement across complex, matrix organisations. #VOIS #BeUnrivalled #CreateTheFuture Exposure to strategic, high-impact partner relationships within Vodafone Business. The opportunity to shape and mature governance and assurance frameworks at scale. A collaborative, international environment with strong stakeholder interaction. In return we provide you withA dynamic environment where innovative ideas are always welcomeA collaborative community where your professional goals and work are supported by a diverse teamAccess to internal and external trainings via other providersA supportive internal coaching and mentoring cultureCorporate assets including a laptop and mobile phone with One Business Mobile Superior subscription (unlimited voice, text message, and data within the EU)Cafeteria packagePrivate Medical ServicesEmployee Assistance Program to support your wellbeing and mental healthLife and accident insuranceYou can work remotely overseas for 20 days a year16 weeks fully paid parental leave. This applies to all non-birthing partners who become parents due to birth or adoptionYou and your family members can enjoy several discounts from our partnersYou will be working in a hybrid model, which means 3 days working from home with 2 days office visit per week

Címkék: Employee status, High school

profession.hu - 8 napja

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