Customer Care Specialist

Hely: Budapest
Cég: Barion Payment Zrt.
Kategória: Ügyfélszolgálat, Vevőszolgálat

Support customers via phone, email, live chat and our ticketing system.Solve issues independently or escalate efficiently when needed.Troubleshoot technical problems and follow up on complex cases.Collaborate with internal teams to resolve challenges and improve workflows.Keep documentation and knowledge bases accurate and current.Learn our products inside-out and keep growing with them. 1–3 years of relevant experience or a degree in a related field.Fluent communication in Hungarian and English (Czech/Slovak/Romanian/Polish is a plus).A strong grasp of software systems and troubleshooting.Calm, focused, and reliable—even when priorities shift.Detail-oriented and organized, with a service-first mindset.Bonus: experience in fintech or familiarity with KYC/AML policies. Start in Customer Care with opportunities to grow into roles across different areas.Hybrid setup: 2 days in our Budapest office, the rest is up to you.Structured, professional environment with a supportive team culture.Competitive salary and a solid benefits package.

Címkék: Employee status, High school

profession.hu - 7 napja

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