French speaking Service Desk Agent (Maternity cover role)

Hely: Budapest
Cég: Cognizant
Kategória: IT üzemeltetés, Telekom

Receiving end user callsProvide first level resolutionsTicket creation/Categorization / PrioritizationTicket escalation to respective Support GroupIncident resolution and recoveryTicket Closure. Have excellent written and verbal communication skills in French and at least upper-intermediate EnglishHave experience in customer supportPossess a high school–level qualification or higher Competitive salary and cafeteria benefits; All You Can Move SportPass (at a discounted price), medical benefits and other perks.Annual bonusHybrid model of working (fancy, easy to access office)Training and continuous learning and certification opportunitiesChance to be part of a rapidly expanding organization.Multilingual environment, native colleagues (50% of the team is a native speaker of their support language).Pleasant and inspiring working atmosphere with multicultural community and state-of-the-art technologies.Reimbursable language courses.Team events and Company events

Címkék: Employee status, High school

profession.hu - 7 napja

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