Bellman - Londiner

Hely: Budapest
Cég: Melis Operation Kft.
Kategória: Szakmunka

Actively listen and respond positively to guest questions, concerns, and requestsFollow up with guests to ensure their requests or problems have been met to their satisfaction.Greet and escort guests to rooms.Comply with quality assurance expectations and standards.Inform guests of property amenities, services, and hours of operation, and local areas of interest and activities.Identify and explain room features to guests (e.g., use of room key, mini-bar, ice and vending areas, in-room safe, valet laundry services).Transport guest luggage to and from guest rooms and/or designated bell area.Assist with luggage storage and retrieval.Assist guests/visitors in and out of vehicles, including assisting guests with loading/unloading luggage.Supply guests with directions.Arrange transportation (e.g., taxicab, shuttle bus, limousine/sedan service) for guests/visitors, and record advance transportation request as needed.Communicate parking procedures to guests/visitors.Occasionally transport clients’ cars to- and from nearby private parking spots (valet service).Protect the privacy and security of guests and coworkers. Attention to detail.Time management, responsibility, and multitasking skills.Ability to work with minimal supervision.Excellent Guest Service skills.Strong verbal and written communications skills in Hungarian and English.Category “B” driver’s licenseWell-groomed appearanceCourteousness. Any other spoken language besides Hungarian and English.Expertise in local outlets and free time activities. Comfortable, pleasant, modern working environmentOutstanding benefits package (13th month salary, free staff meals, Marriott discounts, AYCM, holiday gifts, etc.)Professional and people-oriented managementLong-term, secure employment and career development opportunitiesUniform with laundry service

Címkék: Employee status, High school

profession.hu - 20 napja

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